By the end of this course you will:DFElogo

  • Explain what is meant by a ‘Courageous Conversation'
  • Discuss the most effective communication skills to use when holding courageous conversations
  • Predict what it's like for a parent
  • Outline how to effectively manage a situation where parents are non-accepting of the situation.

Who should complete this course?
This is suitable for anyone who works in early years, e.g. nursery practitioners, pre-school practitioners, playgroup practitioners and childminders.